Exquisitely Handcrafted in Yorkshire


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Refund Policy


Our aim is that all our products reach you in perfect condition. If you’re disappointed in any way we would like to know, so please make sure you contact us if this is the case at sales@prettylittletreats.co.uk.

As long as your product is unopened and in its original packaging you can return your item within 14 days for a full refund. Please remember to include your proof of purchase. We do not offer refunds on opened or used products.

Your refund will be processed, and a credit will be applied to your original method of payment, within 7 working days.

Non-returnable items

Any bespoke or made to order items are not eligible for a refund.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and proof of purchase to sales@prettylittletreats.co.uk and then post your item to: The Pretty Little Treat Company (Yorkshire) Ltd, 36 Darton Road, Cawthorne, Barnsley, S75 4HU.